Book a Return
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FAQS & RETURNS INFO

We want to make online shopping as easy as possible, so we have increased our returns period to 60 days from the date of the initial purchase for all customers worldwide! Also for our Aussie babes we have FREE return shipping as well so you can shop with confidence.
To book your returns simply click the country you are in from the list below and follow the links.
Please also note that returns aren't available for underwear, lingerie, swimwear bottoms including one-pieces and sets, garments with inbuilt underwear, jewellery, make-up, items from our final sale collection and items returned outside of the 60 day return period.
Make sure when you are returning outfits that they are in an as new condition with tags still attached, no make-up marks, fake tan etc.
Faulty/damaged itemsIf you have received an item that is faulty or defective please reach out to our helpful customer support team directly via our contact page or by completing this e-form.
That’s So Fetch Returns
33 Niton Drive
Truganina, VIC 3029
Australia